Manufacturer Warranty
Twin-Star International, Inc., hereinafter referred to
collectively as the ( Company ), warrants that your new ClassicFlame
Electric Fireplace is free from manufacturing and material defects
for a period of one year from date of purchase, subject to the
following conditions and limitations.
1. This electric fireplace must be installed and operated at all
times in accordance with the installation and operating instructions
furnished with the product. Any unauthorized repair, alteration,
willful abuse, accident, or misuse of the product shall nullify this
warranty.
2. This warranty is non-transferable, and is made to the original
owner, provided that the purchase was made through an authorized
supplier of the company.
3. The warranty is limited to the repair or replacement of part(s)
found to be defective in material or workmanship, provided that such
part(s) have been subjected to normal conditions of use and service,
after said defect is confirmed by the Company s inspection.
4. This warranty does not cover the light bulb(s) included with the
ClassicFlame Electric Fireplace.
5. The Company may, at its discretion, fully discharge all
obligations with respects to this warranty by refunding the
wholesale price of the defective part(s).
6. Any installation, labor, construction, transportation, or other
related costs/expenses arising from defective part(s), repair,
replacement, or otherwise of same, will not be covered by this
warranty, nor shall the Company assume responsibility for same.
7. The owner/user assumes all other risks, if any, including the
risk of any direct, indirect or consequential loss or damage arising
out of the use, or inability to use the product, except as provided
by law.
8. All other warranties - expressed of implied - with respect to the
product, its components and accessories, or any
obligations/liabilities on the part of the Company are hereby
expressly excluded.
9. The Company neither assumes, nor authorizes any third party to
assume, on its behalf, any other liabilities with respect to the
sale of the ClassicFlame product.
10. The warranties as outlined within this document do not apply to
non ClassicFlame accessories used in conjunction with the
installation of this product.
This warranty is void if:
a. The fireplace is subjected to prolonged periods of dampness or
condensation.
b. Any unauthorized repair alteration, willful abuse, accident, or
misuse of the product.
c. You do not have the original receipt of purchase.
IF WARRANTY SERVICE IS NEEDED:
1) Contact the Company, at parts@twinstarhome.com, or
561-330-3201.
Make sure you have your warranty, your sales receipt, and the
model/serial number of your Classic Flame product.
2) ANY AND ALL WORK DEEMED NECESSARY MUST BE PERFORMED BY A REPAIR
SPECIALIST, DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.
Twin-Star International, Inc.
Delray Beach, FL 33483
561-330-3201
www.classicflame.com |
